Residential Operations Coordinator
Adult & Adolescent Programs · Columbus, Ohio
Part Time · Approximately 30 hours per week · Primarily Monday–Friday
AFLH is seeking an organized, dependable Residential Operations Coordinator to support our adult and adolescent residential programs. This position combines administrative work, home checks, transportation, and practical residential support.
The successful candidate will follow established procedures, track deadlines, complete assigned work, and follow issues through resolution. This position reports to the Founder and Executive Director and does not supervise employees.
View responsibilities, schedule & qualifications
Responsibilities
- Support hiring by reviewing applications against established criteria, contacting applicants, scheduling interviews, and tracking follow-up.
- Coordinate new employee orientation, onboarding forms, required training, and approved system-access instructions.
- Maintain employee compliance records, identify missing or expired requirements, and obtain required clearance verification.
- Coordinate admission checklists and arrival preparation after placement approval, including documents, room readiness, supplies, transportation, and nursing or clinical handoffs.
- Complete adult and adolescent home checks, document findings, and follow corrective items through completion.
- Coordinate grocery and supply pickup, delivery, distribution, and inventory. Grocery ordering remains with the designated employee.
- Coordinate and provide authorized resident transportation, including pickup, return trips, vehicle readiness, and backup arrangements.
- Review residential logs and checklists for missing documentation and follow up with the appropriate employee.
- Submit and track maintenance concerns through AFLH’s established maintenance reporting process and coordinate follow-up with property operations.
- Maintain drill and inspection schedules, collect completion records, and conduct assigned checks within training and authorization.
- Support scheduling by gathering availability, identifying coverage gaps, and contacting approved staff. Final scheduling and coverage decisions remain with the Executive Director.
- Provide residential shift coverage when qualified and specifically scheduled.
- Maintain accurate daily task records and submit a weekly report showing completed work, outstanding assignments, barriers, and decisions needed.
Schedule
The position is primarily Monday through Friday. Wednesday work begins at 8:00 a.m. for grocery pickup. Home checks generally occur during afternoon hours.
Hours may vary based on transportation, orientation, admissions, inspections, or scheduled residential coverage. Additional hours require advance approval. Occasional evening or weekend coverage may be scheduled.
Preferred experience and skills
- Experience in residential services, behavioral health, onboarding, or administrative coordination.
- Strong organization, written communication, and follow-through.
- Ability to use spreadsheets, shared dashboards, scheduling tools, and electronic records.
- Ability to follow written procedures, protect confidential information, and communicate delays promptly.
- Valid driver’s license and ability to meet AFLH’s driver-clearance requirements for assigned transportation.
- Ability to meet applicable background-check, training, and employee-clearance requirements.
Complete the AFLH Employment Application and Prescreen, select “Residential Operations Coordinator,” and upload your résumé. An Indeed application alone does not complete the AFLH application process.